RHEMA WORD Port & Company® Knitted Hat

Refund & Return Policy

We want you to be completely satisfied with your purchase. To ensure the highest quality standards for all customers, we can only accept returns that meet the conditions below.

Return Requirements

• Items must be unworn, unused, and unwashed

• Items must be free of stains, odors, or damage

• Items must be returned in their original packaging

• Returns must be initiated within 7–10 business days of delivery

Not Eligible for Refund

We cannot issue refunds or exchanges for items that:

• Have been worn, even briefly

• Are stained, marked, or damaged

• Have been washed or show signs of wear

• Are not returned in original packaging

• Are requested after the 7–10 business day window

How to Start a Return

If your item meets the above requirements, contact us within 7–10 business days of receiving your order to begin the return process.

Stand out with these warm and comfortable custom hats.

• 100% acrylic

• 68% polyester & 32% acrylic (Athletic Oxford)

• 60% acrylic & 40% polyester (Black/Athletic Oxford, Navy/Athletic Oxford)

• 3-inch folding cuff

This knitted hat keeps the wearer’s head covered and protected from the harsh outdoor elements. Featuring a 3-inch folding cuff, it offers added warmth – providing an extra layer of protection in colder weather. Plus, the folding cuffs add an element of style to the overall look – and it’s great for embroidery. They can fold the cuffs up or down as per their needs – it’s ideal for company branding. Your customers or employees will appreciate you for this stylish and functional gift. Choose the color that best represents your brand – embroider your logo, slogan or any other artwork in our easy-to-use design studio. And if you have questions or need support, our team of experts is here to help.